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Data protection

Data protection declaration

Within the framework of this data protection declaration, we would like to inform you about the type, scope and purpose of the personal data collected, used and processed by us.

Personal data refers to all information that can be directly or indirectly related to you personally. This includes, for example, your name, your address, your e-mail address, online identifiers and your user behaviour, if you are identified or could be identified by this information or actions.

We use SSL or TLS encryption on our website to protect your personal data and other confidential content (e.g. when placing orders or making enquiries via our contact form).

If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, as well as revocation of any consent given or objection to certain data processing, please contact the responsible person named below.

I. Name and contact details of the responsible party

The responsible party within the meaning of Art. 4 No. 7 of the General Data Protection Regulation (DS-GVO), other data protection laws applicable in the Member States of the European Union and other provisions of data protection law is:

anika Schuhhandels GmbH & Co. KG
Kranichstraße 24
17235 Neustrelitz

Tel. 0800 / 4899 4899
Fax: 03981 / 3469755
E-mail: kundenservice@leiser-schuhe.de

II. Your rights

1.) In the following we inform you about your rights regarding the personal data concerning you.
You have the right to request free of charge
- confirmation as to whether personal data concerning you is being processed by us (Art. 15 DS-GVO),
- information about your personal data processed by us (Art. 15 DS-GVO). In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its use.
- demand the correction of inaccurate or incomplete personal data stored by us without delay (Art. 16 DS-GVO),
- demand the deletion of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims (Art. 17 DS-GVO),
- to demand the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defence of legal claims, or you object to the processing of your personal data pursuant to Art. 21 DS-GVO objected to the processing (Art. 18 DS-GVO),
- to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller (Art. 20 DS-GVO),
- to revoke your consent once given to us at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
2.) If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to inform all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You also have the right to be informed about these recipients (Art. 19 DS-GVO).
3.) You also have the right to complain to the data protection supervisory authority responsible for us(https://www.datenschutz-berlin.de/) about the processing of your personal data by us (Art. 77 DS-GVO).

III.Provision of our website and creation of server log files

1.) In the case of mere informational use of our website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. When you access our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure the stability and security of our website:
- IP address
- date and time of access
- time zone difference to Greenwich Mean Time (GMT)
- content of the request (specific page)
- access status/HTTP status code
- the amount of data transferred in each case
- website from which your request comes
- websites you call up from us
- information about the browser type and version used
- operating system and its interface
- language and version of the browser software.
These general data and information are stored in the log files of our server only temporarily and separately from your personal data, which you may voluntarily transmit to us. The data and information collected anonymously in the log files are evaluated by us only statistically with the aim of increasing data protection and data security in our company and to ensure an optimal level of protection for the personal data processed by us.
2.) The legal basis for data processing in connection with server log files is Art. 6 para. 1 p. 1 lit. f DS-GVO.The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session is ended by you.
The collection of data is absolutely necessary for the provision and storage of the data in log files for the operation of our website. Therefore, there is no possibility for you to object to this data processing.

IV. Use of cookies

1.) When using our website, we also use cookies. Cookies are small text files that are assigned in your browser or by your browser and stored on the hard drive of your computer system.
Cookies allow us to improve the performance and offerings of our website.Some cookies are absolutely necessary for the operation of our website. The cookies enable us,
- to make it easier for you to use our website and to make our offers more effective and user-friendly,
- to recognise you on a subsequent visit to our website so that you do not have to re-enter your access data,
- to temporarily store the goods you have placed in the virtual shopping basket,
- to enable access to protected areas of our website,
- to record previously entered texts so that they are not lost when the page is updated.

2.) We use two types of cookies on our website: session cookies and persistent cookies. Session cookies are temporary cookies that are stored on your computer system until you leave our website.
Session cookies store what is known as a session ID, which can be used to associate different requests from your browser with a common session. Session cookies are deleted when you log out or close your browser.
Persistent cookies are stored on your hard drive until you delete them or the cookies reach their respective expiration dates.We use these persistent cookies to store your preferred settings on the website and to recognize you when you visit our website again.
3.) In addition to our own cookies, we also use so-called third-party cookies. These are third-party providers such as Google that also store cookies on your computer system when you visit our website so that the third-party providers can provide the services they offer. We inform you separately about cookies from third-party providers in this data protection declaration.
4.) The legal basis for the processing of personal data using cookies is Art.6 para.1 lit.f DS-GVO.
You can individually configure your browser settings for the acceptance or rejection of third party cookies or all cookies. Please note that you may not be able to use all the functions of our website if you disable the acceptance of cookies in your browser.

V. Registration on our website (customer account)

1.) On our website, we offer you the opportunity to register and open a customer account by providing personal data. For this purpose, the following data (mandatory data) is collected from you, transmitted to us and stored
- Salutation
- First name, last name
- Address (street, postcode, city, country)
- E-mail address
- Password.
When you register, we also store your IP address and the date and time of registration. Further data will only be stored by us if you provide us with this data voluntarily. The personal data you enter is collected and stored exclusively for internal use and for our own purposes. In your customer account you can manage your personal data and view past and open orders.
2.) Your registration is not necessary in order to use additional services of our company, such as the conclusion of purchase contracts via the shopping cart function. You can also place orders without opening a customer account by providing the data mentioned in point 1.) (with the exception of the password).
3.) The legal basis for the processing of the data is your consent in accordance with Art. 6 Para. 1 lit. a DS-GVO.You have the option to change the personal data provided during registration at any time or to have it completely deleted from our database. Legal retention periods remain unaffected by this.
4.) You can revoke your consent to the processing of your data at any time. If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, however, premature deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

VI. Use of our online shop (ordering function)

1.) If you wish to place an order in our online shop, it is necessary for the conclusion of the contract that you provide your personal data in accordance with section V. of this data protection declaration. Failure to provide your data would result in you not being able to use the order function of our online shop.

We process the data you provide to process your order, including our services in the event of revocations, claims for defects and to respond to your enquiries.

2.) Your personal data will only be transferred to third parties if this is necessary for the processing of the contract and payment. Third parties commissioned by us, such as shipping partners and payment service providers, will only receive personal data if their transmission is necessary for the delivery of your order and the processing of payments.

3.) If you decide to pay with "PayPal" during the ordering process, your personal data will be automatically transmitted to PayPal. PayPal is an offer of PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal assumes the function of an online payment service provider as well as a trustee and offers buyer protection services.

The personal data transmitted to PayPal are regularly first name, last name, address, e-mail address, IP address, telephone number, mobile phone number or other data necessary for the processing of the payment. Also necessary for the processing of the purchase contract are such personal data that are related to the respective order (such as number of items, item number, invoice amount and taxes and other billing information).

The transmission of your data is necessary for payment processing via PayPal and is intended to confirm your identity and to administer your payment instruction.

The personal data we transmit to PayPal may be transmitted by PayPal to credit reporting agencies. The purpose of this transmission is to check your identity and creditworthiness.

You can access PayPal's data protection regulations at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

4.) When paying by PayPal PLUS (direct debit/credit card) or PayPal PLUS purchase on account, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, for payment processing. PayPal reserves the right to obtain creditworthiness information. PayPal uses the result of the credit check, taking into account the statistical probability of non-payment, for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognised mathematical-statistical procedure. Address data, for example, is included in the calculation of the score values. Further information on data protection can be found in the PayPal data protection principles.

5.) If you choose a payment method from our payment service provider "Mollie", the payment will be processed by Mollie B.V., Keizersgracht 126, 1015CW Amsterdam, The Netherlands.

Mollie processes your following data for payment processing: Payment data (for example, bank account number or credit card number), IP address, internet browser and device type, in some cases your first and last name, in some cases your address data, in some cases information about the product or service you purchased from us and other personal data that you actively provide to Mollie, for example, via correspondence or on the phone (Mollie privacy policy).

In the case of "Payment by Klarna Invoice", the data protection provisions of Klarna shall apply in addition.

6.) If you decide to pay with "Amazon Pay" as part of your order process, your personal data will be transmitted to Amazon Payments Europe s.c.a. as well as Amazon EU SARL, Amazon Services Europe SARL and Amazon Media EU SARL, all four companies located at 5 Rue Plaetis L 2338 Luxembourg (Amazon Pay). Amazon Pay assumes the function of an online payment service provider as well as a trustee.

The transmission of your data is necessary for the processing of payments via Amazon Pay and is intended to confirm your identity and to administer your payment order. The transmission of such personal data that is related to the respective order (such as number of items, item number, invoice amount and taxes and other billing information) is also necessary for the processing of the purchase contract.

Amazon Pay reserves the right to conduct a credit check. The purpose of the credit check is to prevent payment defaults or fraud. Amazon Pay uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The creditworthiness information may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, these have their basis in a scientifically recognised mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values.

In addition, Amazon Payments is entitled to transfer your data to third parties (such as banks, service partners, analysis services, credit agencies, marketing partners, cloud service providers, retargeting providers, affiliated companies).

You can access further data protection information about Amazon Pay here: https://pay.amazon.de/help/201212490

7.) The legal basis for the processing of your data in connection with the performance of a contract or pre-contractual measures is Art. 6 para.1 p.1 lit. b DS-GVO.

8.) We are obliged by commercial and tax law to store your address, payment and order data in connection with a purchase contract for a period of up to ten years. However, we will restrict processing after two years, i.e. your data will only be stored for compliance with legal obligations.

VII. Newsletter registration

1.) On our website you have the possibility to subscribe to a free newsletter, with which we inform you about our current and interesting offers. To subscribe to the newsletter, you only need to enter your e-mail address. In addition, the following data is collected for the purpose of logging your registration:
- IP address
- Date and time of registration.
2.) For the registration to our newsletter we use the so-called double-opt-in procedure. This means that after your registration we will send you an email to the email address you provided, in which we ask you to confirm that you agree to receive the newsletter. If you do not confirm your subscription within 24 hours, your information will be blocked and automatically deleted after one month.
After your confirmation, we store your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 p. 1 lit. a DS-GVO. Your email address will be stored as long as your subscription to the newsletter is active.
3.) You can revoke your consent to receive the newsletter and unsubscribe at any time. You can revoke your consent by clicking on the unsubscribe link provided in each newsletter e-mail, by using the unsubscribe function on our website or by sending an e-mail to the contact details given in section I.
4.) If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.
We use the so-called double opt-in procedure to ensure that the newsletter is sent in a consensual manner. In the course of this, the potential recipient allows himself to be included in a distribution list. Subsequently, the user is given the opportunity to confirm the registration in a legally secure manner by means of a confirmation e-mail. Only if the confirmation takes place, the address is actively included in the distribution list.
We use this data exclusively for sending the requested information and offers.
Newsletter2Go is used as newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited to sell your data and to use it for other purposes than sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the Data Protection Regulation and the Federal Data Protection Act.
Further information can be found here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/
You can revoke your consent to the storage of data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.
The data protection measures are always subject to technical updates, for this reason we ask you to inform yourself about our data protection measures at regular intervals by consulting our data protection declaration.

VIII. Product recommendations by e-mail

1.) If we have received your e-mail address in connection with the purchase of goods, we will regularly inform you about product recommendations by e-mail, even if you have not subscribed to a newsletter. In this way we would like to send you further information for our own and similar offers, which could be of interest to you based on your previous orders with us.
2.) Legal basis for sending the newsletter as a result of the sale of goods is § 7 para 3 UWG as well as Art. 6 para 1 p. 1 lit. f DS-GVO.Your e-mail address will be stored for this purpose until you object to the sending of the newsletter.
3.) If you do not wish to receive any more product recommendations from us, you can object to the sending of the newsletter at any time without incurring any costs other than the transmission costs according to the basic rates. You can declare your revocation by clicking on the unsubscribe link provided in every newsletter e-mail, by using the unsubscribe function available on our website or by sending an e-mail to the contact details given in section I.

IX. Contact form / communication by e-mail

1.) You can contact us at any time using the form provided by us. At the time of sending your message, the following data (mandatory field) will be stored by us:
- e-mail address
- date and time of sending.
For the processing of the data, please refer to this data protection declaration during the sending process.
Alternatively, you can contact us at any time via the e-mail address provided by us. In this case, only the personal data you send us with the e-mail will be stored.
2.) The legal basis for the processing of the data is Art. 6 (1) lit. f DS-GVO.
3.) We will use the data exclusively for the purpose of responding to your request. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations. You can revoke your consent to the processing of your personal data provided via the contact form at any time. If you contact us by e-mail, you can object to the processing at any time. Please address your objection or revocation to the contact data given in section I.. However, the correspondence cannot then be continued.

X. Use of Google Analytics

1.) Our website uses Google Analytics, a web analytics service provided byGoogle LLC, 1600 AmphitheatreParkway, Mountain View, CA 94043, USA ("Google").Google Analytics also uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there.
2.) We use Google Analytics with the extension "_anonymizeIp()" to ensure anonymous collection of IP addresses. Your IP address will therefore only be transmitted to Google in abbreviated form within member states of the European Union or in other contracting states to the Agreement on the European Economic Area, which does not allow any conclusions to be drawn about your identity.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In this case, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
On our behalf, Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity.
3.) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
Alternatively, you can use the following link to set an opt-out cookie that will prevent the future collection of your data by Google Analytics when you visit our website:
Deactivate GoogleAnalytics
You can find more information about Google Analytics at the following links:
Terms of use for Google Analytics:http://www.google.com/analytics/terms/de.html
Overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html
Privacy policy: http://www.google.de/intl/de/policies/privacy.
4.) We use Google Analytics to analyse and regularly improve the use of our website. Through the statistics obtained, we can optimize our offer and make it more interesting for you. The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f DS-GVO.
For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

XI. DoubleClick by Google

1.) We continue to use the online marketing tool DoubleClick by Google from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") on our website. DoubleClick uses cookies to serve ads that are relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Google uses a cookie ID to record which ads are shown in which browser and can thus prevent them from being shown more than once. In addition, DoubleClick can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a DoubleClick ad and later uses the same browser to visit the advertiser's website and make a purchase. According to Google, DoubleClick cookies do not contain any personally identifiable information.
2.) Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of DoubleClick, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your customer account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out and store your IP address.
3.) You can prevent participation in this tracking process in various ways:
a.) by adjusting your browser software settings accordingly, in particular the suppression of third-party cookies will result in you not receiving ads from third-party providers;
b.) by deactivating cookies for conversion tracking by adjusting the settings for personalized advertising at https://www.google.de/settings/ads, whereby this setting will be deleted when you delete your cookies;
c.) by disabling the interest-based ads of the providers that are part of the self-regulatory campaign "About Ads" at the link http://www.aboutads.info/choices, whereby this setting will be deleted if you delete your cookies;
d.) by permanently disabling them in your browsers Firefox, Internetexplorer or Google Chrome at the link http://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all the functions of our website.
4.) The legal basis for the processing of your data is Art. 6 para. 1 p. 1 lit. f DSGVO.
Further information on DoubleClick by Google can be found at https://www.doubleclickbygoogle.com/de/ and on data protection at Google in general: https://www.google.de/intl/de/policies/privacy/. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

XII. Use of Google Remarketing or "Similar Target Groups" Function

1.) We use the remarketing or "similar target groups" function of Google LLC, 1600 AmphitheatreParkway, Mountain View, CA 94043, USA ("Google") on our website. This feature allows us to target you with advertising by serving personalized, interest-based ads to you when you visit other websites in the Google advertising network.
For the purpose of analysing website usage, which forms the basis for the display of interest-based advertising, Google uses cookies. The cookie is used to record visits to the website and anonymised data about the use of our website.
If you subsequently visit another website in the Google advertising network, you will be shown advertisements that are highly likely to take into account the product and information areas you have previously visited.
According to its own information, Google does not combine the data collected in the course of remarketing with your personal data, which may be stored by Google. In particular, according to Google, pseudonymisation is used in remarketing.
2.) You can prevent participation in this tracking process in various ways:
a.) by adjusting your browser software settings accordingly, in particular the suppression of third-party cookies will result in you not receiving ads from third-party providers;
b.) by deactivating cookies for conversion tracking by adjusting the settings for personalized advertising at https://www.google.de/settings/ads, whereby this setting will be deleted when you delete your cookies;
c.) by deactivating cookies for conversion tracking.) by disabling the interest-based ads of the providers that are part of the self-regulatory campaign "About Ads" at the link http://www.aboutads.info/choices, whereby this setting will be deleted if you delete your cookies;
d.) by permanently disabling them in your browsers Firefox, Internetexplorer or Google Chrome at the link http://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all the functions of our website.
4.) The legal basis for the processing of your data is Art. 6 para. 1 p. 1 lit. f DSGVO.
Further information on Google Remarketing or "Similar Target Groups" function as well as Google's privacy policy can be found at: http://www.google.com/privacy/ads/
https://www.google.de/intl/de/policies/privacy/.
Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

XIII. Use of Google Maps

1.) On our website, we continue to use the Google Maps service provided by Google LLC, 1600 AmphitheatreParkway, Mountain View, CA 94043, USA ("Google"). This allows us to display interactive maps directly on the website and enables you to conveniently use the map function in connection with our service offerings.
2.) By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned in section III. will be transmitted. This takes place regardless of whether you are logged into your Google user account or whether you do not have a user account. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish to have your data associated with your Google profile, you must log out before using the map function. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google directly to exercise this right.
3.) The legal basis for the use of Google Maps is Art. 6 para. 1 p. 1 lit. f DSGVO. For more information on the purpose and scope of data collection and its processing by Google, please refer to Google's privacy policy: http://www.google.de/intl/de/policies/privacy. There you will also receive further information on your rights in this regard and setting options for protecting your privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

XIV. AWIN

AWIN AG, Eichhornstraße 3, 10785 Berlin uses cookies for advertising purposes. As part of its tracking services, AWIN stores cookies for the documentation of transactions (e.g. of leads and sales) on end devices of users who visit or use websites or other online offers of its customers (e.g. register for a product test or a download or place an order in an online shop). These cookies are used solely for the purpose of correctly assigning the success of an advertising medium and the corresponding billing within its network. AWIN does not collect, process or use personal data. Only the information about when a certain advertising medium was clicked on by an end device is placed in a cookie. In the AWIN tracking cookies, an individual sequence of numbers is stored, which cannot be assigned to the individual user, with which the partner program of an advertiser, the publisher and the time of the user's action (click or view) are documented. AWIN also collects information about the end device from which a transaction is carried out, e.g. the operating system and the calling browser.

If you do not wish cookies to be stored in your browser, you can do this by changing the relevant browser settings. You can deactivate the storage of cookies in your respective browser under Tools/Internet Options, restrict it to certain websites or set your browser to notify you as soon as a cookie is sent. Please note, however, that in this case you will have to reckon with a restricted display of the online offers and a restricted user guidance. You can also delete cookies at any time. In this case, the information stored in them will be removed from your end device.

If you would like more information about AWIN's data processing, you can find it here: https://www.awin.com/de/rechtliches

Privacy policy of AWIN: https://www.awin.com/de/rechtliches/privacy-policy

XV. Trusted Shops Trustbadge

In order to display our Trusted Shops seal of approval and any ratings collected, as well as to offer Trusted Shops products to buyers after they have placed an order, the Trusted Shops Trustbadge is integrated on our website.
This serves to protect our legitimate interests in an optimal marketing of our offer, which prevail in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call-up, the volume of data transferred and the requesting provider (access data) and documents the call-up. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site.
Further personal data is only transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or have already registered to use them. In this case the contractual agreement between you and Trusted Shops applies. The legal basis for the use of the Trusted Shops trust badge is Art. 6 (1) p. 1 lit. f DS-GVO.

XVI. Applications and application procedures

We collect and process the personal data you provide for the purpose of processing the application procedure. Processing may also take place electronically if you send us your application documents by e-mail.
Legal basis for the processing of your data is Art. 6 para. 1 p. 1 lit. f DS-GVO. You can object at any time to the storage of your data in the case of applications and in the application process by e-mail to the contact details given in section I.
If we conclude an employment contract with you, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If no employment contract is concluded with you, the application documents will be automatically deleted two months after notification of the rejection decision, provided that no other legitimate interests prevent deletion. Another legitimate interest is, for example, our obligation to provide evidence in proceedings under the General Equal Treatment Act (AGG).

XVII Routine deletion and blocking of your personal data

We process and store your personal data in each case only for the period of time required to achieve the purpose for which it is stored or insofar as this has been provided for by the European Directive and Regulation Maker or another legislator in laws or regulations to which we are subject.If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Regulation Maker or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions, unless you have consented to any further use of your data.

XVIII. RIGHT OF RESPONSE (Art. 21 DS-GVO)

If we process your personal data on the basis of our overriding legitimate interest in the context of a balancing of interests pursuant to Art. 6 (1) lit. f DS-GVO, you have the right at any time to object to this processing with effect for the future free of charge for reasons arising from your particular situation. If we process your personal data for the purpose of direct marketing, you also have the right to object free of charge at any time to processing for the purpose of such marketing with effect for the future; this also applies to profiling insofar as it is associated with such direct marketing. Please address your objection to the responsible person named in section I. (e.g. by e-mail).

XIX. privacy policy for our Facebook website

1.) In addition to our website, we also operate an online presence on the social network of Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (Facebook).

When you visit our Facebook website, Facebook automatically stores personal data about you, such as your IP address and the web pages you visit. Facebook processes this data, among other things, to create user profiles and for advertising and analysis purposes.

Detailed information on Facebook's data processing can be found in Facebook's data policy and Facebook's cookie policy .

2.) Facebook provides aggregate statistics for our Facebook website to help us understand how visitors interact with our posts or other content (called "Page Insights").

For example, Facebook provides us with information about the number of people or accounts that have viewed, responded to, or commented on our posts on Facebook, as well as aggregate demographic and other information that allows us to learn about interactions with our Facebook website.

For an example of how the statistics are prepared for us by Facebook, click here. The statistics are provided to us by Facebook in anonymous form. It is not possible for us to draw conclusions about your person and your individual user behaviour when evaluating the statistics (however, we may be able to associate your profile picture with a "Like" for our Facebook website if you have set your "Like" for Facebook websites to "public").

We use the statistics provided to us by Facebook to analyze visitor behavior for the purpose of market research on our Facebook website and, if necessary, for the placement of targeted advertisements.

3.) If personal data is also or exclusively processed by Facebook via our Facebook website to create aggregate statistics, we are jointly responsible with Facebook for this data processing.

We have therefore concluded an agreement with Facebook for processing operations subject to joint responsibility in accordance with Art. 26 DS-GVO (Basic Data Protection Regulation).

This agreement essentially stipulates that Facebook is primarily responsible for providing you with further information about the joint processing and for enabling you to exercise your rights under the DS-GVO (right to information, rectification, portability and deletion of your data as well as to object to the processing of your data and to restrict processing and your right to lodge a complaint with a supervisory authority).

You can access the content of the agreement with further information on your rights, objection options and settings for the protection of your data here:

https://www.facebook.com/legal/terms/information_about_page_insights_data

You can contact Facebook's data protection officer via the online contact form provided by Facebook.

Facebook also processes your personal data on servers in the USA. The data transfer is legitimized according to Art. 45 DS-GVO via a certification under the EU-US Privacy Shield. You can view the current status of the certificate here.

4.) With our Facebook website, we safeguard our legitimate interests in a presentation of our offers and services that is as customer-oriented as possible within the framework of a balancing of interests.We also collect personal data ourselves within the framework of our Facebook website when you contact us via Facebook Messenger, for example. This data, which you provide voluntarily, is processed solely for the purpose of responding to your query.

The legal basis for data processing in connection with our Facebook website and the statistical evaluations we receive from Facebook is Art. 6 (1) p. 1 lit. f DS-GVO.

If your contact aims at the conclusion of a contract or the initiation of pre-contractual measures, Art. 6 para. 1 p. 1 lit. b DS-GVO is the additional legal basis.

5.) For further information on our data processing, please refer to our general privacy policy. You can also assert your rights with us in connection with processing activities that concern our joint responsibility with Facebook. In this case, we will forward your request to Facebook without delay in order to bring about a prompt clarification.

 

XX. Privacy policy for our Instagram website

1.) In addition to our online shop, we also operate a website on the social network Instagram.Instagram is a product of the Facebook group of companies, which is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

When you access our Instagram website, Facebook automatically stores personal data about you, such as your IP address and the web pages you access. Facebook processes this data, among other things, to create usage profiles and for advertising and analysis purposes.

Detailed information on Facebook's data processing can be found in Instagram 's data policy and Instagram's cookie policy.

2.) Facebook provides aggregate statistics to us for our Instagram website to help us understand how visitors interact with our posts or other content (so-called "insights").

For example, Facebook provides us with information about the number of people or accounts who have viewed, reacted to, or commented on our posts on Instagram, as well as aggregate demographic and other information that allows us to learn about interactions with our Instagram Site.

The statistics are provided to us by Facebook in anonymized form. Conclusions about your person and your individual user behavior are not possible for us when evaluating the statistics.

We use the statistics provided to us by Facebook to analyze visitor behavior for the purpose of market research on our Instagram website and, if necessary, for the placement of targeted advertisements.

3.) If personal data is also or exclusively processed by Facebook via our Instagram website to create aggregate statistics, we are jointly responsible with Facebook for this data processing.

We have therefore concluded an agreement with Facebook for processing operations that are subject to joint responsibility in accordance with Art. 26 DS-GVO (Basic Data Protection Regulation).

This agreement essentially stipulates that Facebook is primarily responsible for providing you with further information about the joint processing and enabling you to exercise your rights under the GDPR (right to access, rectify, transfer and delete your data as well as to object to the processing of your data and to restrict processing and your right to lodge a complaint with a supervisory authority).

You can access the content of the agreement with further information on your rights, objection options and settings for the protection of your data here:

https://www.facebook.com/legal/terms/information_about_page_insights_data

You can contact Facebook's data protection officer via the online contact form provided by Facebook.

Facebook also processes your personal data on servers in the USA. The data transfer is legitimized according to Art. 45 DS-GVO via a certification according to the EU-US-Privacy-Shield. You can view the current status of the certificate here.

If you wish to object to data processing by Facebook specifically when using Instagram or require information for managing your customer account, you can use the contact and settings options provided by Facebook/Instagram. You can access these here.

4.) With our Instagram website, we safeguard our legitimate interests in a presentation of our offers and services that is as customer-oriented as possible as part of a balancing of interests.We also collect personal data ourselves as part of our Instagram website when you contact us via Instagram Messenger, for example. This data voluntarily provided by you is processed solely for the purpose of responding to your query.

The legal basis for data processing in connection with our Instagram website and the statistical evaluations we receive from Facebook is Art. 6 (1) p. 1 lit. f DS-GVO.

If your contact is aimed at concluding a contract or taking pre-contractual measures, Art. 6 (1) p. 1 lit. b DS-GVO is the additional legal basis.

5.) For further information on our data processing, please refer to our general privacy policy. You can also assert your rights with us in connection with processing activities that concern our joint responsibility with Facebook. In this case, we will immediately forward your request to Facebook in order to bring about a prompt clarification.

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